Student Financial Services

How Long It Takes to Receive a Refund

Last Updated: Oct 23, 2014 10:56AM CDT
Refunds resulting from financial aid being disbursed to student accounts will be processed within two weeks of financial aid disbursement and a credit balance creation. As most financial aid awards are not disbursed to student accounts until after the end of the add/drop period for each semester, refunds are not issued until this time.

Since full refunds cannot be issued until financial aid has been disbursed and a credit balance has been created on the student account, students should respond quickly to any documentation requests from Student Financial Services, as these requests may need to be fulfilled and reviewed prior to financial aid being disbursed and prior to any refund being issued. Any delay in the submission of requested documentation to Student Financial Services could result in a delay of a financial aid refund being processed.

Refunds resulting from personal payments being applied to a student account will be processed 30 days after the credit balance has been created unless the student has signed up for eRefund through SAIC Self-Service. If the student has signed up for eRefund, the refund will be processed within two weeks of when the credit balance is created on the student account.

Contact Us

  • Email Us
  • Student Financial Services

    Sullivan Center
    36 S. Wabash Ave., suite 1200
    Chicago IL 60603
    Phone: 312.629.6600
    Fax: 312.629.6601

    Office Hours:
    Monday–Friday (except for holidays)
    8:30 a.m.–4:30 p.m.

sfshelp@artic.edu
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